While Gmail is one of the promising email services across the globe, users still face some technical difficulties while working with the same. They seek a solution to the Gmail promotions tab not working. There are multiple ways to fix this technical flaw. Make sure that you are using the latest version of the Gmail application. Try to power off your device and restart it. Pull down the Gmail promotions tab screen and refresh the Gmail app. Make sure that your Gmail account has no email filters that might be sending emails to the primary tab. Try to view the promotions tab from the same email account. For access from different devices, create multiple testing accounts.